China Train Ticket Booking Service

China reopens to the world since Mar 15th, 2023. Our first group has completed their trip on Apr 8th. We keep updating to offer you the real-time schedule, seat availability and fare for all domestic trains including Hong Kong – mainland route and cross-border trains from China to Moscow, Ulan Bator, Pyongyang, Hanoi, Vientiane in Laos(newly opened route), etc. We will help you all the way from train ticket booking to fulfill your China train journey. For group up to 8 persons, send details to contact@etripchina.com to get discount. Our train experts will reply promptly and are willing to provide extra services like tour suggestions. Call us for any urgent matters through our emergency line answered by English-speaking staff 24/7 hours.

How to buy China train tickets?

Find a train in the search bar (search by city name), choose seat type, complete inquiry form, pay and get confirmation. Recently, China Rail release tickets 15 days before departure date, but it may extend to 20-60 during holidays. For early bookers, ETripChina issues ticket when it is on sale. For last minute bookings, we issue tickets upon your payment but subject to availability.
What travel documents are accepted?

Passport, Chinese ID card, Return Home Permit, Resident Permit for foreigners and people from Hong Kong, Macau and Taiwan. For booking domestic trains, your information including name, gender, date of birth, number and valid date is enough. Copy of passport and visa for destination country is required for booking international trains. Note that six-month validity is strictly enforced.
Do you accept last minute booking?

Travel spontaneously? Our customer team support you from 8:00am to 22:00pm (Beijing Time), react promptly and are experienced in travel planning. Tickets are selling very fast at the last minutes. It is advisable to use online payment, input additional info like any alternative plan accepted, connecting international flight, etc. And do keep your email and phone accessible to stay in touch.
E-ticket or paper ticket?

China high-speed trains have entered e-ticket era since 2019. Today, all railway stations support e-ticket system. Passengers holding Chinese ID card, return card, Permanent Resident Card for Foreigners, can purchase and check in with the same card through the self-service check-in machine at all stations. Passports holders may need to check in through manual channel at some smaller stations currently.
What happens if cancellation occur?

ETripChina promises refund fully if train tickets not available or the train was cancelled; If for some reasons, you need to cancel the train ride, request it early to lower down your cost. China Rail charges very little cancellation penalty two days prior to departure time, 10% - 100% within two days. Keep in mind the booking policy shown on booking page and informing emails.
What payment and reimbursement policy?

We provide online payment via PayPal - a secure third party. Wire transfer, Wechat and Alipay are also acceptable payment methods. We provide invoice for reimbursement if needed but that may not be enough for expats in China. In this case, you need to print the receipt at self-service machine or windows (any train station) no later than 180 days after your train journey.

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